YAMM Team

1. Troubleshooting
2. PayPal Issues
3. PayPal can’t add your credit card

Hi megha jangid, Have you tried the advice given in this article ? If yes, please contact Paypal in order to know how to be able to pay with your card here https://www.paypal.com/us/smarthelp/conta...

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• YAMM Team
• Created January 22, 2020 10:47
• 0 votes

1. Troubleshooting
2. License Issues
3. I bought the 1,500 emails plan BUT I'm limited to 400

Hi Reese Mathur, Our apologize for this, a team member will look into it within an hour. Please let us know if you have any other issue. Thanks ! Richard

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• YAMM Team
• Created January 22, 2020 10:42
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Ability to send emails with your other linked addresses

Hi Laurynas Rimkus, Yes absolutely, you can either send from another address or use an alias, please have a look at the following article to know more : https://support.yet-another-mail-merge.com/h...

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• YAMM Team
• Created January 22, 2020 10:16
• 0 votes

Official comment

1. Community
2. Feature Requests
3. de-duplicate lists

Hi Brian Silva, Thanks for the suggestion ! We will try to keep an eye on this one. Thanks a lot and do not hesitate to contact us if you encounter an issue with YAMM. Thanks ! Richard

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• YAMM Team
• Created January 22, 2020 10:10
• 0 votes

1. Troubleshooting
2. Quota Issues
3. I don't have quota left / My quota didn't reset

Hi Joseph Wong, Sorry to hear that, However I see that your problem has been solved with the support. Do not hesitate to contact us if you encounter any other problem. Thanks Richard

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• YAMM Team
• Created January 22, 2020 10:05
• 0 votes

1. Email Delivery
2. Account Setup
3. Set a different reply-to in YAMM

Hi Raza Jaffri - BaltoroTech, Yes, setting a different reply-to address won't affect your tracking report ! Thanks Richard

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• YAMM Team
• Created January 22, 2020 09:45
• 0 votes

1. Troubleshooting
2. License Issues
3. I bought a license BUT I'm still limited to 50 recipients

Hi Matt & Clare Hooper, We apologize for that, a team member will reach out to you as soonas possible, thanks ! Hi Puru Arora, we truly apologize for that, however I see that the support team got i...

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• YAMM Team
• Created January 21, 2020 16:55
• 0 votes

1. Troubleshooting
2. Quota Issues
3. I have referred a friend, but still didn't get more quota

Hi Giannis Koutivas, Christopher Stengel, We apologize for this, we are having some troubles with the referral program, could you send an email to support@yet-another-mail-merge.com and provide all...

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• YAMM Team
• Created January 21, 2020 16:14
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Rephrase Note 'unknown' to 'Quota Limit' as a Merge Status

Hi Raza Jaffri - BaltoroTech, Thanks for the suggestion, we will try to add this suggestion to our roadmap if relevant. Thanks a lot for your support ! Richard

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• YAMM Team
• Created January 21, 2020 15:59
• 0 votes

1. Community
2. Feature Requests
3. Move the data about date email opened into a separate column

Hi Raza Jaffri - BaltoroTech, Unfortunately, this feature is not planned yet. We will try to keep an eye on this suggestion in the future. Thanks again. Richard

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• YAMM Team
• Created January 21, 2020 15:46
• 0 votes