Official comment

1. Community
2. Feature Requests
3. I have bought premium plan but my most of the email bounced

Hi High Lander Inc. Sorry for the inconvenience, could you please send a request to our support team at support@yet-another-mail-merge.com? They will investigate on your issue. Thank you

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• Delphine Leroy
• Created February 06, 2020 16:07
• 0 votes

Official comment

1. Community
2. Feature Requests
3. Resubscribe Issues

Hi You can go to your unsubscription list and delete the person who unsubscribed: https://yet-another-mail-merge.com/unsubscriptions Let us know if you have any more questions.

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• Delphine Leroy
• Created February 06, 2020 16:02
• 0 votes

1. Troubleshooting
2. License Issues
3. I bought the 1,500 emails plan BUT I'm limited to 400

Hi Reese Mathur Your G-Suite account seems to be restricted to 500 emails a day by Google. This restriction is in place for trial accounts, as explained in Google documentation. You can find more i...

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• Delphine Leroy
• Created February 06, 2020 15:59
• 0 votes

1. Track Your Campaign
2. Open Rate
3. Send a follow-up campaign to get better open rates and replies

Hi John Obstander Can you please contact our support team at support@yet-another-mail-merge.com? They will investigate on your issue. Thank you

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• Delphine Leroy
• Created February 06, 2020 15:49
• 0 votes

1. Advanced Options
2. Formatting Options
3. Add a clickable image / button with a specific link for each recipient

Hi Alena Sitnikova Sorry, this option is not possible. If you want to use the same clickable picture with different link, you will have to add it on each row. Thank you for your understanding

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• Delphine Leroy
• Created February 06, 2020 15:41
• 0 votes

1. Track Your Campaign
2. Response Rate
3. YAMM Polls - Your assistant for greater and faster feedback

Hi Golibe Omenaka Are you using multiple accounts on the same time? It can affect the YAMM feature. Also, can you try to send another YAMM Poll and see if you are facing the same issue? If so, we s...

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• Delphine Leroy
• Created February 06, 2020 15:33
• 0 votes

1. Email Delivery
2. All About Spam
3. Insert an unsubscribe link in your email to reduce spam issues

Hi Joe Ward, Thanks for your suggestion. It will be transferred to our developers as soon as possible.

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• Delphine Leroy
• Created February 06, 2020 15:25
• 1 vote

Official comment

1. Community
2. Feature Requests
3. can't unsubscribe to service

Hi, The subscription (auto-renew) for the account mkopel@pixar.com has been canceled successfully.The license is still valid until Tue Feb 18 2020. Thank you.

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• Delphine Leroy
• Created February 06, 2020 15:17
• 0 votes

1. Troubleshooting
2. PayPal Issues
3. PayPal can’t add your credit card

Hi, Are you still facing this issue today? Did you try on a different web browser? If you still have the same issue for purchasing a licence, we suggest to contact our support team at support@yet-a...

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• Delphine Leroy
• Created February 06, 2020 15:16
• 0 votes

1. Troubleshooting
2. License Issues
3. I bought a license BUT I'm still limited to 50 recipients

Hi Ross Zailai - Quality Patches Sorry for the inconvenience. Are you still facing this issue? If so, we suggest contacting the support at support@yet-another-mail-merge.com. Thank you

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• Delphine Leroy
• Created February 06, 2020 15:11
• 0 votes