Each YAMM subscription plan is set up for yearly auto-renewal, which includes a yearly recurring payment in your customer profile through the payment service Stripe. You can cancel the yearly auto-renewal and recurring payment for your subscription. At the same time, you can continue using your current subscription until it expires.
Procedure
- Go to your YAMM dashboard.
- (Optional) If not already signed in, click Sign in with Google on the Welcome to Yet Another Mail Merge page.
- Click on your profile picture at the top right corner and select Billing.
Your current plans page opens. -
Click Manage plan next to the plan you want to cancel.
You are redirected to the Billing page.
- Click Cancel plan next to the plan you want to cancel.
- Confirm by clicking Cancel plan.
Result
The auto-renewal of your subscription is now canceled, and your subscription appears as Canceled in Stripe. You can continue using your current subscription until it expires.
What to do next
If you want to cancel the auto-renewal of multiple active plans, you must repeat the steps above for each plan you purchased.
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Comments
4 comments
No puedo gestionar la baja tal como la muestran en esta página. No existe el botón Manage Plan dentro de Check quota. Quiero cancelar este producto urgente.
Hi,
Thanks for your comment!
If you are not able to see this cancel plan menu, it's mostly because your purchase has been made on our old payment platform: Paypal. Only new users have access to this one as they paid via Stripe.
If you need to cancel your license, please reach out to our support team here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new
Thanks
Hi,
I wasn't able to use YAMM for my purpose as I needed more advanced templating - I used my MailChimp subscription instead (there were other reasons for not doing this initially).
I sent a total of 3 test emails and would like a refund, but I can't find any way to request this. I have successfully uninstalled the add-on and cancelled the subscription but I've received no value so would like a refund please. Can you please help? I'd rather emailed you this directly, but you make that very difficult!
Thanks,
Col
Hi Colin,
Sorry to hear about your experience.
You can contact us here.
Have a good one,
Carlos - YAMM Support Team
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