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4 comments

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    Fundacion

    No puedo gestionar la baja tal como la muestran en esta página. No existe el botón Manage Plan dentro de Check quota. Quiero cancelar este producto urgente. 

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    YAMM Team

    Hi,

    Thanks for your comment!

    If you are not able to see this cancel plan menu, it's mostly because your purchase has been made on our old payment platform: Paypal. Only new users have access to this one as they paid via Stripe.

    If you need to cancel your license, please reach out to our support team here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new

    Thanks

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    Colin Montgomery

    Hi,

    I wasn't able to use YAMM for my purpose as I needed more advanced templating - I used my MailChimp subscription instead (there were other reasons for not doing this initially).

    I sent a total of 3 test emails and would like a refund, but I can't find any way to request this. I have successfully uninstalled the add-on and cancelled the subscription but I've received no value so would like a refund please. Can you please help? I'd rather emailed you this directly, but you make that very difficult!

    Thanks,

    Col

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    Carlos

    Hi Colin,

    Sorry to hear about your experience.

    You can contact us here.

    Have a good one,

    Carlos - YAMM Support Team

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