[DATA STORAGE] What data is stored by YAMM and how is it used?

Read this article to know what data of yours is stored by Yet Another Mail Merge, how it is stored and used.

What data is stored?

YAMM stores user and usage data in Firebase, the Google cloud-hosted database.

The below table provides the complete list of what data of yours YAMM stores in this database. To make it clear, it also lists what data is NOT stored.

Type of data	check_circle We store:	cancel We do NOT store:
User identification	Username Google email address
Mailing document/Email	Subject lines of your emails	Gmail drafts and their content
Mailing lists	Email addresses of your unsubscribers (you have the control to manage your list of unsubscriptions here) Bounced email addresses (such emails never or no longer exist)	Email addresses of your recipients
Files & its contents	Identifiers of your Google Sheet that contains your mailing list (spreadsheet & worksheet IDs) Title of your spreadsheet Name of your worksheet	Content & data of your spreadsheet
Email tracking data	Email tracking metrics (opens, clicks, responses, unsubscribes and bounces) by number (figures only)	Personally identifiable Information of your recipients (email address or other identity)
Subscription data	Current plan details (Premium individual, Enterprise or Enterprise+ license) Transaction details (amount, invoice ID, payment date) Transaction handler (Paypal confirmation number) Invoiced person or company name	Banking data (more information below)

We store only data that is absolutely necessary for YAMM to function to its entirety. Deleting some of all of this data may interrupt YAMM’s functionality. However, if you do not want us to store your data, you can send us your request to support@yet-another-mail-merge.com and we will permanently delete it from our database.

info We have a detailed article about what data we collect to provide email tracking reports for you and how you can disable email tracking for your campaigns: '[DATA STORAGE] How does YAMM email tracking work?'

What are the various services used by YAMM?

Here is the complete list of Google Cloud Computing services and the software used by YAMM for varying purposes.

It also clearly describes if your data is used as Personally Identifiable Information (PII) or Non-Personally Identifiable Information (Non-PII).

Entity name	Service	Purpose	PII or Non-PII
Google	Firebase A real-time database	To store user and usage data that are absolutely essential for YAMM to provide its services	PII
Google	Google Analytics	To track important metrics on app usage (active users, number of emails/campaigns sent) towards improving or introducing product features.	Non-PII
Google	Stackdriver Logging Log Management and Analysis	For real-time error monitoring of the YAMM service for investigation and analyze the cause of the errors.	Non-PII
Google	BigQuery A data warehouse	To export to and aggregate the error logs & exceptions to identify the most common errors, so we can proactively fix errors to reduce impact for our users.	Non-PII
Google	Google Sheets	To temporarily store data extracts resulting from querying the Firebase database or automated proprietary scripts. This is for the sole purpose of analysis and creating internal business reports. The company personnel and the stakeholders who have the access to these files are bound by our Privacy Policy.	PII & Non-PII
Zendesk	Zendesk Guide	To host product related content and to provide a knowledge base that can offer guidance to our users on: YAMM features New releases and other useful information.	N/A Important note: YAMM never shares any data with Zendesk. Your login to Zendesk is out of YAMM’s scope.

About your banking data

We are using PayPal to manage all your payments.

When you purchase a YAMM license, PayPal only provides us with your customer email address (linked to your PayPal account).

But we have no information on your postal address, and PayPal does not give us any information on bank and credit card either, not even the last 4 digits.

The automatic renewal of your license is also 100% handled by PayPal. Our licenses are billed annually, and we are not able to bill you before the renewal date. If you want to cancel your recurring payment, you can do that from your PayPal account, or send us an email.

info Learn more: 'How to cancel the auto-renew of my YAMM subscription?'

However, we reserve the right to increase our pricing year over year, which is limited to +20% by PayPal for automatic renewals.

Do we share or transfer your data to third-parties?

not_interested Absolutely not. All your data remains safe, within Google Firebase - YAMM database. We do not share, transfer or sell any of your information to other companies.

What data is stored?

What are the various services used by YAMM?

About your banking data

Do we share or transfer your data to third-parties?

Comments

Articles in this section