You purchased a licence for Yet Another Mail Merge that lets you send up to 1500 emails per day but are limited to 400. Please read this article to know why.
My G Suite account is still under the free trial period
Google applies a trial period for newly created G Suite accounts. The trial period usually lasts 2 weeks.
To get out of your trial period, you can:
- Wait 2 weeks until your trial period ends
- Make a manual payment of $30 to Google
- Create > 10 users under your domain
- End your subscription with the reseller and transfer your G Suite subscription to Google
I purchased YAMM for a Gmail.com account
Because of restrictions from Google side, you will be technically restricted to 400 emails / 24 hours with a Gmail account.
My G Suite account is under the Legacy Free edition
If you are using the Free edition (legacy) of your G Suite account, you'll be restricted to the same email quota as a Gmail account (learn more).
If you want to keep the Free edition of your G Suite account, you won't be able to get more than 400 emails / 24 hours.
Otherwise, upgrade to the paid version of G Suite if you want to send up to 1,500 emails / 24 hours. Please check directly with Google and your IT admins as we are not able to upgrade it from YAMM side.