When you buy licenses for Yet Another Mail Merge by Paypal or by card via Paypal, a recurring payment is automatically set up for your customer profile, through PayPal. This article explains how to cancel your subscription: the recurring payment is removed for your profile and your YAMM license won't be renewed when your current license expires.
– This article is for users who purchased their license by Paypal or by card via Paypal.
If you paid by credit or debit card without using Paypal, read the article: Cancel your subscription.
Learn more: How did you pay for your YAMM license?
– If you don't want your license to be renewed automatically, you need to repeat the steps below, each time you buy a plan.
Cancel your subscription from the YAMM interface
You can cancel your subscription at any time by going to Add-ons > Yet Another Mail Merge > Check quota / upgrade quota.
Click Cancel your subscription.
Cancel your subscription from your PayPal account
Sign in to your PayPal customer account.
Click the Settings button.
Go to Payments and click View.
Choose Awesome Gapps, Inc in the merchant list in the left menu, then click Cancel next to Status.
Confirm the following pop-ups.
Your subscription status switches to INACTIVE.
You'll receive a confirmation email from PayPal indicating that your recurring payment has been canceled.
Cancel your subscription from the reminder emails
You receive two automatic notifications by email 30 and 10 days before your license renews, with the following subjects:
- Your premium plan will renew in 30 days
- Your premium plan will renew in 10 days
In the emails, click Cancel my subscription.
To find the answer of our frequently asked billing questions, check our FAQ.