This article will help you understand why you didn't get your bonus quota with YAMM while you have already referred friends. Please read carefully the reasons listed below.
Why didn't I receive my bonus quota?
The most common possible reasons are:
- Your friends already installed YAMM in the past. The referral program works only for accounts that never had YAMM installed on them
- Your friends did not installed YAMM through the link, but directly through the Chrome Web Store. In that case, we will not be able to retrieve the referrer (you), and grant you more quota
- You are already under a paid plan. Even if you received the confirmation email, it is not possible to combine it with the referral program to get even more quota
- You have referred another type of account than a Gmail or a Google Apps account. In that case, your friends will not be able to install YAMM
- You have referred the alias, not the real / primary account of your friend. For example, if the alias is email@example.com, while the real account is firstname.lastname@example.org, you should have entered email@example.com.
As a reminder, the real account is the one that appears on the top right corner of your / your friends' spreadsheet:
And if your friend has installed on his real account while you referred his alias, it will not work anymore and you will not be able to get more quota. You can't refer the real account again, as he has already installed YAMM then (see first point). So please check carefully the accounts.