When will my quota renew? How does it work? The quota system works differently depending on your paid plan. Please check in which situation you are to know when your quota renews.
If you purchased a paid plan for a Gmail account (400 emails / 24 hours) or a G Suite account / domain (1,500 emails / 24 hours), we will check the number of emails sent within the last 24 hours and we apply a sending limit over a rolling 24-hour period (instead of a set time of a day).
The exact time of this refresh, however, varies between users. So if you used the tool yesterday, you might need to wait a few more hours to get your full quota today.
If you send 1 email at 4 pm on Monday, you will be able to send 1 email again 24h later at 4 pm on Tuesday. If you send 50 emails on Tuesday at 2 pm, you'll be able to send 50 emails again 24h later at 2 pm on Wednesday, etc.
If you are using the free version of YAMM (50 emails / 24 hours) we reset your quota 24 hours after the last time you have sent an email with the add-on.
For example, on Monday, you send 30 emails at 4 pm. If it takes 10 minutes for your mail merge to be sent, the last time you use YAMM is 4:10 pm. You still have 20 emails left. When will my quota renew? It depends on the two following situations:
- If you don't use your remaining quota: You will get 50 emails / 24 hours again on Tuesday at 4:10 pm, meaning 24h after your last email sent (the reference being Monday at 4:10 pm).
- If you send the 20 remaining emails on Tuesday at 1 pm (the last one being sent at 1:05 pm): Your quota will fully renew on Wednesday at 1:05 pm.
So every time you don't use all your quota but decide to send other emails within 24 hours after the last email sent, your quota renewal (50 emails / 24 hours) will be postponed to the third day.
Important note on the quota system
If your quota is lower than usual and doesn't reset according to the three situations described above, it means that some other factors are also consuming your quota and make it decrease faster.