Send a follow-up campaign to get better open rates and replies

Follow

Comments

14 comments

  • Avatar
    Swschool

    is it possible to do a follow up email  on a section of the overall campaign? Ie those that were emailed in wave 1?

    0
    Comment actions Permalink
  • Avatar
    Denise Henry

    Would you please show examples for this option? Thank you.

    Follow-up on same email threads? 

     In new threads
     In same threads
    0
    Comment actions Permalink
  • Avatar
    YAMM Team

    Hi,

    @Denise: Thanks for your comment! We have updated this article and you have now examples for follow-up in new / same threads.

    @Swschool: Sorry, you can only choose one of the 4 target groups offered by our follow-up option, but we would consider adding more options ;-).

    1
    Comment actions Permalink
  • Avatar
    Colby

    I tried the send on same thread and used the same subject line for my email. My sent box shows the emails as on the same thread however I've received emails from the recipients saying there was no email below the 2nd email I sent/nothing to reference from the follow up campaign. What should i do?

    Also, I've seen some applicants send it as a "re:" followed by the subject line and it works. Is that a possibility?

    2
    Comment actions Permalink
  • Avatar
    Pauloneill
    I am having the same issue as Colby - thread not being picked up - any ideas?
    0
    Comment actions Permalink
  • Avatar
    ChrisW

    @Yamm Team: It would be great if we could have custom criteria for follow up. For example, my campaign asks recipients to fill out a form. I have a sheets formula that validates whether or not they filled it out and I would like to follow-up only with those who haven't yet filled it out.

    0
    Comment actions Permalink
  • Avatar
    YAMM Team

    @ChrisW Thanks for the suggestion! Note that we have a dedicated section for feature requests.

    It would be nice if you could head there and post your suggestion.

    Thank you.

     

    @Pauloneill If the problem persists, could you please contact us at support@yet-another-mail-merge.com ?

    Thank you.

    0
    Comment actions Permalink
  • Avatar
    KonradH.

    Hi, 

     

    "We can only track 1 campaign at a time in the same sheet. So if you want to keep track of your former campaigns, best will be to do the follow-up campaign in a new sheet."

    Let's say I send 10 (first time) emails to group A. Five days later, I send a follow up email to groupe A. As I understand, only the follow up will be tracked from then on, correct ? 

    Now, on the 6th day, I send  8 other (first time) emails to group B. What will be tracked ? 

    1- From now on, only the emails from group B ?

    2- Still, only follow-up emails from group A ?

    3- Both emails from groupe B and follow)up emails from group A ?

     

    Thank you, 


    Konrad

    0
    Comment actions Permalink
  • Avatar
    Marek Križka

    "Follow-up on same email threads?" won't show as one of the options. Any ideas what might be wrong and how to fix it?

    0
    Comment actions Permalink
  • Avatar
    Clay Cox

    My first email goes out to students attending an orientation event. I would like to follow up with all of these students, except those that did not attend (regardless if they responded etc.). Can I eliminate a follow-up email by placing a zero in the Merge status column?

    0
    Comment actions Permalink
  • Avatar
    Ritu Marketing

    Hi Team,

     

    i cant send follow up in same thread. request you to give me solution ASAP.

    0
    Comment actions Permalink
  • Avatar
    Rich Anand

    The option to follow up on the same thread hasn't been working for weeks now. When will this be fixed?

    0
    Comment actions Permalink
  • Avatar
    Alex Geht

    Hey,

    For some reason, I can't see on the tracking report the amount of replyed emails...

     

    0
    Comment actions Permalink
  • Avatar
    John Jayaseelan

    Hi Team,

    But the recipient is not getting mail in the same threat. I selected the same subject line and the same threat everything.from my sent items it's showing the same threat but the recipient is getting separate mail. I checked with more than 10 email ids.

    0
    Comment actions Permalink

Please sign in to leave a comment.