Activating click tracking is very easy with YAMM. The results will appear directly in your spreadsheet (marked as EMAIL_CLICKED) and in your tracking report.
As a reminder, you have to enable the (click) tracking feature right before sending your emails.
After sending your campaign, the tracking report opens on the right of your screen. If you close the sidebar, you can open it again. To do so, open YAMM again, and click Open tracking report.
The mention EMAIL_OPENED turns into EMAIL_CLICKED on the Merge status column of your spreadsheet when your link is clicked.
Comments
12 comments
What if my email has multiple links, then can i get different count for each link?
I have multiple links within the email template, how can you check which link has been clicked?
Hi,
Sorry, the click tracking feature can only track who clicked on any links from your email, but for the moment we don't have the option to differentiate the different links that recipients clicked on. Your suggestion will be reported to our development team!
Hey YAMM Team,
I want to track a dynamic link with aURL parameter (set up as in your documentation here) and YAMM doesn't track it: the "normal links" are converted into a tracked URL (and I see them clicked in the report) but that's not the case with the "dynamic link".
What should we do?
Thank you,
Paul
Hello @Paul,
Have you tried to disable our tracker?
Hey,
Any update on paul's question YAMM Team?
Thx,
Hi Florian LEGRIS
Do you still have this issue? YAMM is supposed to track all your emails, even if they are personalized. Could you please try on a completely new spreadsheet and see if you still have the problem?
If so, please contact our support team at support@yet-another-mail-merge.com.
Thank you
Thanks Delphine Leroy
I'll contact the support as i'm still experiencing the issue.
Florian
Hey YAMM team:
I've just begun to use YAMM and I've observed a confusing aspect of campaign tracking feature. The time marks included in the "EMAIL_OPENED" or "EMAIL_CLICKED" mentions on the "Merge status" colum do not correspond with my time zone: I'm in Madrid (Spain), whose time zone is GMT+1, but the records in the "Merge Status" column appear as if they were done nine hours before!, i.e. GMT-8 (Los Angeles time). Is this normal?
Hi,
Thanks for your post
In order to investigate further on this, could you please create a ticket here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new
Our support team will investigate on this
Thanks
Hi Yamm,
did you ever fix the tracking report so as we can tell which links were clicked on? I have multiple links in my email...
thanks,
Hi Rebecca,
The tracking report currently is working for the clicked links, but it can't track which link was clicked. This is a feature improvement that we've passed to the team.
There is no guarantee that such feature will be implemented, but we are taking everything into consideration.
Regards,
Omiros - YAMM support team
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