Track if recipients have clicked on your link(s)

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12 comments

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    Shailesh Kabra (Edited )

    What if my email has multiple links, then can i get different count for each link?

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    100gramsapps

    I have multiple links within the email template, how can you check which link has been clicked? 

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    YAMM Team

    Hi,

    Sorry, the click tracking feature can only track who clicked on any links from your email, but for the moment we don't have the option to differentiate the different links that recipients clicked on. Your suggestion will be reported to our development team!

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    Paul

    Hey YAMM Team,

    I want to track a dynamic link with aURL parameter (set up as in your documentation here) and YAMM doesn't track it: the "normal links" are converted into a tracked URL (and I see them clicked in the report) but that's not the case with the "dynamic link".

    What should we do?

    Thank you,

    Paul

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    YAMM Team

    Hello @Paul,

    Have you tried to disable our tracker?

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    Florian LEGRIS

    Hey, 
    Any update on paul's question YAMM Team
    Thx, 

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    Delphine Leroy

    Hi Florian LEGRIS

    Do you still have this issue? YAMM is supposed to track all your emails, even if they are personalized. Could you please try on a completely new spreadsheet and see if you still have the problem?

    If so, please contact our support team at support@yet-another-mail-merge.com.

    Thank you

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    Florian LEGRIS

    Thanks Delphine Leroy
    I'll contact the support as i'm still experiencing the issue. 

    Florian

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    Luis I C S

    Hey YAMM team:

    I've just begun to use YAMM and I've observed a confusing aspect of campaign tracking feature. The time marks included in the "EMAIL_OPENED" or "EMAIL_CLICKED" mentions on the "Merge status" colum do not correspond with my time zone: I'm in Madrid (Spain), whose time zone is GMT+1, but the records in the "Merge Status" column appear as if they were done nine hours before!, i.e. GMT-8 (Los Angeles time). Is this normal?

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    YAMM Team

    Hi,

    Thanks for your post

    In order to investigate further on this, could you please create a ticket here: https://support.yet-another-mail-merge.com/hc/en-us/requests/new

    Our support team will investigate on this

    Thanks

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    Rebecca Dennis

    Hi Yamm,

    did you ever fix the tracking report so as we can tell which links were clicked on?  I have multiple links in my email...

    thanks,

     

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    Omiros

    Hi Rebecca,

    The tracking report currently is working for the clicked links, but it can't track which link was clicked. This is a feature improvement that we've passed to the team.

    There is no guarantee that such feature will be implemented, but we are taking everything into consideration.

    Regards,

    Omiros - YAMM support team

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