Canceling your space Pro plan will schedule your subscription to stop and not renew at the end of the billing cycle. Pro plan features will remain available to paid users until the subscription stops.
Prerequisite: You are the current Owner or an Admin of the space
info If any user is scheduled for a downgrade to free at the end of the billing cycle, canceling the Pro plan space is not possible without support assistance. Please contact the support team for help.
- Sign in to your YAMM dashboard.
- Under Space settings, select which plan you want to cancel, then select Billing.
- Click Manage subscription.
- Click Cancel plan and confirm cancellation.
Your Pro plan remains active until the current billing cycle ends.
Then, your space switches to a Free plan, and all members are downgraded to free. If the number of free users exceeds 5, extra users become disabled.
You can re-enable the automatic renewal for your Pro plan space before the billing cycle ends. To do so, click Renew plan.